Terms and Conditions
These terms and conditions (the "Terms and Conditions") govern the use of https://www.unbr_nded.com/ (the "Site"). This Site is owned and operated by UNBR_NDED MEDIA . It is an e-commerce platform providing digital branding and design services.
By accessing or using this Site, you confirm that you have read, understood, and agree to abide by these Terms and Conditions at all times.
Intellectual Property
All content published and made available on our Site is the property of UNBR_NDED MEDIA and the Site’s creators. This includes, but is not limited to, images, text, logos, documents, methodologies, standard operating procedures (SOPs), downloadable files, and any other elements contributing to the composition of our Site.
Upon full payment of applicable fees, we grant you a non-exclusive, worldwide, perpetual license to use the designs we create for you for any lawful purpose.
Accounts
When you create an account on our Site, you agree to the following:
You are responsible for your account and the security of your account, including the protection of your passwords and any sensitive information.All information provided through your account must be accurate, truthful, and up to date. You agree to update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or violate these Terms and Conditions.
Sale of Services
These Terms and Conditions govern the sale of services available on our Site. We are legally obliged to supply services that match the description of those you order. The services we offer include:
Branding
Social Marketing
Graphic Design
Subscription Packages
All services are paid for in full upon ordering. While we strive to provide accurate descriptions of our services, we cannot guarantee the accuracy of all details provided.
You agree to purchase services at your own risk. We reserve the right to modify, reject, or cancel your order if necessary. If your order is canceled after payment has been processed, we will issue a refund equal to the amount you paid. It is your responsibility to monitor your payment instrument to verify receipt of any refund.
Subscriptions
Your subscription renews automatically, and you will be billed accordingly unless you notify us that you wish to cancel. To cancel your subscription, please provide at least 7 days' notice before the renewal date. For more details, refer to the "Right to Cancel" section below.
Payments
We accept the following payment methods on our Site: Credit Card
For certain customers, we may agree to alternative payment methods, such as direct debit or off-invoice payments, based on a valid contract.
By providing payment information, you authorise us to charge the amount due. We reserve the right to cancel or reverse a transaction if it violates any laws or these Terms and Conditions.
Right to Cancel
To cancel your order, please notify us by emailing [email protected]. You must inform us within the cancellation period to exercise your right to cancel.
Refunds
Refunds for design services may be processed if:
A subscription was initiated by mistake. The payment was unauthorised. Written confirmation is received from a member of the UNBR_NDED MEDIA leadership team.
Consumer Protection Law
These Terms and Conditions comply with relevant consumer protection laws, including the Consumer Rights Act 2015. If there is a conflict between these Terms and Conditions and applicable consumer protection laws, the mandatory provisions of the law will apply.
Limitation of Liability
UNBR_NDED MEDIA and its Founders, officers, agents, employees, and affiliates are not liable for any claims, losses, damages, liabilities, or expenses arising from your use of the Site or services.
Indemnity
By using this Site, you agree to indemnify and hold harmless UNBR_NDED MEDIA and its team from any claims, losses, damages, or expenses arising out of your use of our Site or violation of these Terms and Conditions.
Non-Solicitation
As a client of UNBR_NDED MEDIA, you agree not to:
Recruit or employ any UNBR_NDED MEDIA team member directly or indirectly. Engage our staff, freelancers, or contractors outside the service framework without written permission from UNBR_NDED MEDIA’s leadership.
If permission is granted, a transition fee will apply, equal to 30% of the team member's current or offered annual compensation.
Applicable Law
These Terms and Conditions are governed by the laws of England
.
Dispute Resolution
If you and UNBR_NDED MEDIA cannot resolve a dispute through informal discussions, you agree to first attempt mediation before proceeding to arbitration. The decision of the arbitrator will be final and binding.
Additional Terms
During any free trial period, source files will not be provided unless the Customer transitions to a paid subscription. If a task is marked as 'completed' or 'delivered' without follow-up after 7 days, it will be considered finalised.
Severability
If any provision of these Terms and Conditions is found invalid or unenforceable under applicable law, the remainder of these Terms will continue to be valid.
Changes to Terms and Conditions
We may update these Terms and Conditions from time to time to reflect changes in our operations or legal requirements. Users will be notified via email or through a notice on the Site.
Affiliate Program
Participation in our Affiliate Program requires legal capacity and adherence to these Terms. Affiliates earn commissions based on sales generated through unique links. Payment details and rates will be provided upon acceptance into the program. Affiliates are responsible for managing their own tax affairs.
Activities such as fraud, misrepresentation, or unlawful practices will result in immediate removal from the program, and any unpaid commissions will be forfeited.
Contact Details
If you have any questions or concerns, please contact us:
UNBR_NDED, Saxon House, 27 Duke St, Chelmsford CM1 1HT
Office: 01245 200491
Email: [email protected]